In 2016 the founder of Tier 1 Valet, Justin Harbin, noticed there were two key aspects of service missing with valet and parking management companies around the Indianapolis area – Consistency and Personability.
During Justin’s 10 years of valet service and parking management experience, he found that Indianapolis restaurant, hotel, and venue managers were always frustrated with their valet attendant’s lack of interaction with guests.
This communication disconnect was the reason that in 2017, Tier 1 Valet was founded with the following mission: Build a personable team, provide predictably superior service, and create memorable experiences.
Our mission focuses around our comprehensive training program created specifically to develop personable, detail-oriented, and dependable team members that will give the very best first and last impression.